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CUSTOMER SERVICE 

We are totally committed to providing the best possible experience each and every time you interact with Chakratopia.

 

You may contact us anytime at: 
dani@chakratopia.com  
(877) 598-9980

 

Energy Work, Readings & Digital Materials:  For energy work, readings, or digital materials, there are no refunds.  If you are unsatisfied with an experience you've had, please let me know and we will do our very best to align with a win-win frequency of the highest good.  Healing is a dynamic process and each journey is unique and beautiful. ♥

Once tuition has been paid for an event or live workshop it is non-refundable.  The materials that are included in the event or workshop purchases are sent as soon as you complete purchase and are then known as digital items, already in your possession.  In some cases, we may be able to transfer you to a different event on a later date depending on availability at that time.

Return Policy for Crystal Items
No hassle returns within 30 days.  You may return any unused items with original tags (wherever applicable) and in its original internal packaging within 30 days of your order for a full refund. Chakratopia does not cover your return shipping costs. The refunds are issued in 3-5 business days after receiving the package.

How to return products
Enclose your packing slip and the merchandise in a package securely, then ship to the address below within 30 days of your original order date. We cannot refund or exchange merchandise that is not received or arrives damaged, so we recommend that you insure your package (postage and insurance fees are non refundable). All returns should be mailed to:

Chakratopia
PO Box 4931
West Richland, WA 99353
 
If your order was damaged in transit: Just let us know
All orders are carefully packaged. However if there is any damage to the package in transit, please email us at dani@chakratopia.com and let us know within 5 days from the delivery date and include a picture of the damaged item(s)
Once you notify us, please save the contents in its original packaging. 
The claim may not be processed if the original packaging and its contents are not available.
We will do our very best to ship out a replacement to you immediately.
Please DO NOT ship the damaged merchandise back to us.
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CHAKRATOPIA has the right to refuse service to any customer and to revoke Reward Points at any time.  Healthy Boundaries are in place and cord cutting actions will be taken when indicated.  CHAKRATOPIA determines when such actions need to be taken.

Energy Healing & Intuitive Readings are not a substitute for medical care or legal advice.  The information and services I provide are not intended to replace medical care or legal advice, are not intended as a diagnosis and should not be considered  replacement for consultation with a healthcare professional or an attorney.  I am not a doctor or an attorney.  I am an intuitive energy healer who promotes harmony and balance within, relieves stress and supports the body's natural ability to heal.  Healing sessions are strictly confidential and I will not share your information with 
anyone.

dani
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